Contact us

Welcome

Welcome! If you have any questions that are not answered below, please contact me. I need to know what you want to know because if you're wondering about something, then odds are good that someone else is, too!

If you're on Facebook, please come "Like" my page:
http://www.facebook.com/ZoesZenGarden
I post a couple of times each week, and will be offering special promotions and discounts there.

Shipping details

I ship using the small Flat Rate boxes using United States Postal Service.

Your purchase may be shipped, with optional gift wrapping, to up to 2 different addresses at no additional charge. If you would like to do this, please click "Contact Zoes Zen Garden" to provide me with the shipping details and your request for gift wrapping as soon as possible.

If you prefer a different shipping method, please let me know. If your mail delivery is not secure, please message me to request your parcel be shipped 'signature required' or have it shipped to somewhere that is secure. To calculate transit time, please visit USPS.com and use zip code: 18951 as the originator location. For items being purchased 'as listed' or earrings with a simple hook change, add 1-2 business days to their delivery time. For other customizations, please contact me for estimated completion time.

Refunds, returns & exchanges

If your purchase does not meet your expectations for any reason, please contact me as soon as possible. I will do my best to work toward resolving whatever the issue might be. Refunds will not include shipping charges.

Additional information

Bracelets, anklets, necklaces and pendulums have flexibility in length measurements. Rings and earrings can often be easily made with different sizes to meet your needs. If you see an item in my shop that you like but is the wrong size, please let me know. I enjoy interacting with potential customers and hearing any constructive thoughts you have about my products. I am willing to work with you and either alter a piece or create a custom piece to meet your desires.

Zoe's Zen Garden

Hello & Welcome to my Zen Garden!

I <3 Custom Orders ~ Most items are available in Specialty Sizes & with Hypoallergenic Materials.
Please see my 'Profile' page for more information about this shop & my products.

Focus Charity: Betty Lou's Pantry, a food pantry serving the lower Saucon Valley area of Pennsylvania, will receive $1 for every item purchased from this shop.